TNC Shipping & Returns Policy – Tyme & Chyance Canvas Shoes

TNC Shipping & Returns Policy

Shipping
  • All Products Are Shipped Within 10-12 Business Days
  • Expedited Shipping Options Are Available @ Check Out
  • Please Allow 48 Hours To Process Your Order Prior To Shipment
  • We ship all products via USPS.

What items are returnable?

  • Within 30 days of receipt of your shipment
  • In original condition
  • In the original packaging

 What items are non-refundable?

  • Free gifts or promotional items

 Are there any charges for return?

  • There is no charges for return
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges
  • Cancellations are treated as returns
  • TNC does not cancel orders that are in transit
  • Items must be returned to receive a refund

 How do I return?

  • Send an email to Customer Care @ tymeandchyance@gmail.com with your name and order number explaining the reason for your return
  • Return the item to Tyme & Chyance @ 2201 Shoreline Drive Unit 6469, Alameda, CA 94501
  • Provide tracking information via email once the product is shipped

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
  • After the inspection of the product funds will be returned immediately